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Community Engagement Coordinator

Richmond Administrative Office

Community Brain Injury Services (CBIS) a non-profit organization serving individuals with brain injuries in the Metro Richmond, Tri-Cities, South of Richmond, and Hampton Roads’ Peninsula and Middle Peninsula areas, is currently hiring for a Community Engagement Coordinator for our Richmond Administrative Office.

At Community Brain Injury Services, we serve individuals that have sustained a life altering brain injury. We work with individuals to regain independence, rebuild self-confidence, fully re-engage in their community, and connect to resources needed to live safely and independently through our Clubhouse-model vocational programs, Employment Services, and Case Management programs.

The Community Engagement Coordinator is responsible for marketing, outreach, community engagement, and the support of development and fundraising activities of CBIS. The job responsibilities for this position fall in three main areas: Marketing and Outreach, Fundraising and Development, and Volunteer Management.

Marketing and Outreach:

The Community Engagement Coordinator will guide organizational storytelling that highlights mission impact, client outcomes and community value. They will not only fully understand who we serve and what we do, but they will know how to best tell our story to each audience to spread awareness, engage new supporters, reach new referrals, and develop new partnerships.

The Community Engagement Coordinator will prepare and execute an annual marketing and a strategic social media plan in line with strategic goals and to raise the profile of the organization in our communities, and collaborate with the Leadership Team to ensure marketing efforts accurately reflect services, priorities, and community needs. This role will be managing and creating engaging content on our digital platforms, developing, coordinating, and staffing marketing and community outreach activities throughout our service areas, and developing and managing relationships with local media for organizational promotion, initiatives, and public awareness.

Fundraising/Development:

The Community Engagement Coordinator will provide support with the planning and execution of annual fundraising events; manage our donor database- receiving, tracking, and responding to donations; and assist in the development of new fundraising initiatives. This role will also maintain our agency contact list and grow and manage our organization fundraising communications and online profiles through Constant Contact, social media, and print.

Volunteer Management

The Community Engagement Coordinator will be responsible for Volunteer Management for special events, programs, and fundraising activities including recruiting, onboarding, coordinating, communicating with, and engaging new and current volunteers. They will also develop meaningful volunteer opportunities in accordance with our strategic planning goals.

Education and Experience:

A minimum of a Bachelor’s degree in marketing, communications, public relations or a related field.  A minimum of 2-3 years of experience in marketing, outreach, or communications, preferably in the non-profit sector.  Strong demonstrated written and verbal communications skills with the ability to tailor content for different audiences.  Strong interpersonal skills with ability to build relationships with diverse stakeholders.  Must have experience with various software to include databases, particularly DonorPerfect, Microsoft Office suite, social media platforms, and e-marketing. Must have demonstrated experience producing media in Canva and/or Adobe, and utilizing Constant Contact for email marketing.  Preference will be given to applicants with experience in non-profit development, marketing, and communications.

Knowledge, Skills, and Abilities:

Ideal candidate will be a self-starter who thrives on working both collaboratively and independently, flexible, organized, detail-oriented, and be capable of managing multiple projects at once. Candidate must possess strong communication, organizational, and interpersonal skills.  Knowledge of principles, practices, and methods in fundraising, development, and marketing.

Work Schedule:

The Community Engagement Coordinator is a full-time position. Work schedule will be determined with manager but will generally be between 9a-5p, Monday-Friday.  Occasional weekend and evening hours may be required to accommodate the coordination of fundraising events and opportunities. This is an in office position however travel throughout CBIS service areas will be required for marketing and outreach.

The starting salary for this position is $60,000/annually and includes a robust benefits package.

Benefits for full-time employees at Community Brain Injury Services include the following:

– Health insurance (organization covers over 60% of individual employee’s coverage)

– Dental and vision insurance

– 403B retirement plan with employer match

– 15 vacation days/per year, increasing to 18 vacation days/per year after 2 years employment

– 3 days of personal leave per year (prorated for first year based on date of hire)

– 9 days of sick leave per year

– Winter Break holiday- all offices and programs are closed between Christmas Day and New Year’s Day and paid leave is provided for all employees

– 9 paid holidays

To apply, please submit resume and cover letter to Claire Yarbrough, Deputy Director, at [email protected] by Friday, 10/09/2026.

Clubhouse Unit Coordinator

The Denbigh House, Newport News

Do you have:

  • A Bachelor’s Degree in a Human Services field?
  • A positive attitude, quick smile, and a commitment to a person-centered service philosophy?
  • A desire to work side by side with individuals who have had a brain injury to achieve their goals and aspirations?
  • A wish to work for a team and an organization that promotes work-life balance, approachability, and a commitment to excellence?

When you walk through the front door of The Denbigh House, you realize this is not your average human service program. It feels modern. Everyone is playing a necessary role. People buzz around you with purpose. There is energy to this place.

This is no ordinary day program. This is not a place where people sit around waiting for a caregiver to get off work or to waste a day. This is real life community with the mission to move every individual forward toward a goal.

At The Denbigh House and Community Brain Injury Services we serve individuals that have sustained a life altering brain injury. We work with individuals to regain independence, rebuild self-confidence, fully re-engage in their community, and recover the work skills and behaviors needed to return to competitive employment.

The Position:

The Denbigh House is seeking a Unit Coordinator responsible for coordinating daily work and program activities at the Clubhouse, helping program members develop coping strategies for cognitive, sensory, physical and/or emotional disability, providing case management services, and assisting members in achieving their goals and aspirations. Tasks within the work unit contribute to the Clubhouse, but also offer program members the opportunity to develop and practice everything from independent living skills to social skills to work skills. Unit Coordinators manage a caseload and provide service planning to members within the Clubhouse.

The Unit Coordinator position requires a minimum of a Bachelor’s Degree in a human-services related field, such as Social Work, Psychology, or Rehab Counseling. Successful applicants must demonstrate the ability to work as a part of a team, facilitate group and individual activities within the work Unit and in the community, and develop creative and person-centered service plans with individuals. Prior experience working with people with disabilities is preferred but not required.

Business hours are generally between 8:30-4:30 Monday-Friday, but evening hours may be required once per month for recreational programming.

The starting salary for this position is $43,000/annually. After the completion of a successful 90 day probationary period, the salary for the position raises to $45,500/annually.

Community Brain Injury Services offers a robust benefits package for full-time employees that includes the following:

– Health insurance (organization covers over 60% of individual employee’s coverage)

– Dental and vision insurance

– 403B retirement plan with employer match

– 15 vacation days/per year, increasing to 18 vacation days/per year after 2 years employment

– 3 days of personal leave per year (prorated for first year based on date of hire)

– 9 days of sick leave per year

– Winter Break holiday- all offices and programs are closed between Christmas Day and New Year’s Day and paid leave is provided for all employees

– 9 paid holidays

Interested applicants should submit a resume and cover letter to Claire Yarbrough, Deputy Director, at [email protected] by Friday, October 9th.