We’re Here for You

If you or a loved one requires our services, please reach out to us when you can, or send any questions through the contact form.

Richmond Location

7812 Shrader Road
Richmond, Virginia 23294

Call Us

(804)-261-7050

Send an Email

[email protected]

Current Hours

  • Monday: 9:00 AM – 5:00 PM
  • Tuesday: 9:00 AM – 5:00 PM
  • Wednesday: 9:00 AM – 5:00 PM
  • Thursday: 9:00 AM – 5:00 PM
  • Friday: 9:00 AM – 5:00 PM
  • Saturday: Closed
  • Sunday: Closed

Hampton Roads Location

12725 McManus Boulevard, Suite 2E
Newport News, Virginia 23602

Call Us

(757)-833-7845

Send an Email

[email protected]

Current Hours

  • Monday: 9:00 AM – 5:00 PM
  • Tuesday: 9:00 AM – 5:00 PM
  • Wednesday: 9:00 AM – 5:00 PM
  • Thursday: 9:00 AM – 5:00 PM
  • Friday: 9:00 AM – 5:00 PM
  • Saturday: Closed
  • Sunday: Closed

Administrative Office

681 Hioaks Rd.
Richmond, Virginia 23225

Call Us

(804) 386-0925

Send an Email

[email protected]

Current Hours

  • Monday: 9:00 AM – 5:00 PM
  • Tuesday: 9:00 AM – 5:00 PM
  • Wednesday: 9:00 AM – 5:00 PM
  • Thursday: 9:00 AM – 5:00 PM
  • Friday: 9:00 AM – 5:00 PM
  • Saturday: Closed
  • Sunday: Closed

Contact Us

Please feel free to fill out this form for further questions

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Frequently Asked Questions

How do I sign up for the Clubhouse or Case Management Programs? + -

If you are interested in one of our Clubhouse or Case Management Programs, you can call or email us, or complete our intake application on our website which can be found here.  For The Mill House, call (804) 261-7050 or email [email protected]. For The Denbigh House, call (757) 833-7845 or email [email protected]. For Richmond Case Management Services, call (804) 386-0926 or email [email protected]. For Peninsula Case Management Services, call (757) 585-1405, or email [email protected].

How do I refer someone to the Clubhouse or Case Management Programs? + -

Individuals may be referred to our services by anyone- a professional, spouse or partner, family member, friend, medical provider, or by another caring supportive individual in their lives. To make a referral, please complete the intake application here to the best of your knowledge, and the intake coordinator for the program you are seeking services will be in touch with you. For additional questions or more information, you can also call or email the contacts listed above, or our Administrative office at (804) 386-0925.

What if I live outside of the Metro Richmond or Peninsula areas but need brain injury services like you offer? + -

Community Brain Injury Services is one of several state-funded brain injury providers in Virginia. To locate the brain injury provider in your locality, please visit https://www.vadars.org/cbs/bioutcomes.htm or www.biav.net.

Are there volunteer opportunities at Community Brain Injury Services? + -

We love our volunteers! Volunteers are critical to hosting successful events and we couldn’t do it without our dedicated volunteers. If you are interested in volunteering for any of our events, or in any other aspect of fundraising or development- to include sitting on our Community Engagement Board- please contact Whitney Bsharah at (804) 386-0925 or [email protected].

I am interested in sponsoring Community Brain Injury Services, how would I get involved? + -

There are many opportunities to become a sponsor of Community Brain Injury Services. We offer several levels of sponsorships in connection with each of our events. For more information about sponsorships or to become a sponsor, please contact Whitney Bsharah at (804) 386-0925 or [email protected]. Charitable donations are also welcomed, appreciated, and needed at any time of year and can be made here.

What are your eligibility requirements for Clubhouse Services? + -

To be eligible for services at one of our Clubhouses, individuals must be over the age of 18, have a diagnosis of an acquired brain injury, and be able to independently manage medication, eating, and bathroom needs while at the program.

How long do members typically stay at the Clubhouse? + -

Clubhouse membership is lifetime and available for members for as long as they need them.

How much do the programs cost? + -

Clubhouse services have a set daily rate but we accept a number of payment sources including worker’s compensation insurance and external funding sources for specific employment services. For individuals without a funding source, CBIS offers a sliding scale rate based on each individual’s financial situation. Community Brain Injury Services also has a policy to not turn away anyone based on their ability to pay for services.

Case Management services are funded through state-directed funds and there is no charge to individuals to receive this service.