Meet our awesome team
Jason Young, MSW, CBIS
Jason Young, MSW, CBIS has been working with survivors of brain injury since starting at The Mill House as an intern in 2000, and has held a variety of positions within the organization from Program Coordinator to his current position of Executive Director of Community Brain Injury Services. Jason has overseen the expansion of The Mill House from a small part time program to its current status as the largest community based brain injury provider in the Metro Richmond area, the addition of a second service area and Clubhouse program, and the development of a case management program.
Mr. Young is a frequent presenter at state and national conferences on the development of brain injury clubhouses for persons with brain injury. Jason has also been active in Virginia’s advocacy efforts to increase funding and services for persons with brain injury. From 2004-2008, he served as the Chair of the Virginia Alliance of Brain Injury Services Providers (VABISP), a statewide organization for service providers and returned to this role in 2018. Jason is also the immediate past Board President for the International Brain Injury Clubhouse Alliance (IBICA). Mr. Young received his undergraduate degree from the University of Richmond and his Masters in Social Work from Virginia Commonwealth University. In 2008, he was named one of Richmond’s “Top 40 under 40” by Style Weekly magazine. In 2014, the Brain Injury Association of Virginia honored Jason with the Weinstock Award for his demonstrated commitment to people with brain injury. In his free time, Jason enjoys backpacking, racquetball, golfing, and spending time with his two children, Mackenzie and Jacob.
Director of Operations
Claire Yarbrough, B.S., CBIS
Claire Yarbrough, B.S., CBIS is a 2002 Bachelor of Science in Psychology graduate of Old Dominion University in Norfolk, VA and has been with Community Brain Injury Services since August 2006. Claire started at The Denbigh House program in Newport News as the Kitchen/Maintenance Unit Coordinator and served as Program Coordinator for more than 2 years. In March 2010, Claire made the move to Richmond to join the CBIS Leadership Team as the Director of Administration.
Claire hails from the great state of Wisconsin and hence is quite a connoisseur of cheese. Outside of work, Claire loves spending time with her family and serving as chief chauffeur to her two busy children.
Theresa Burcham is a Virginia native that joined the CBIS team in August 2016. She has over 30 years of accounting experience, as well as managerial experience. Previously, Theresa owned her own bookkeeping company. Theresa loves working for CBIS because she believes in the mission and loves that we are helping people live more fulfilling lives. When Theresa is not working, she enjoys spending time with her husband and two children. She always appreciates a good book on the beach.
The Denbigh House Staff
Jessica Dupuy, B.A., CBIS
Jessica Dupuy, B.A., CBIS graduated from Wheaton College in Wheaton, Illinois with a B.A. in Sociology in 2003. Shortly after returning to her hometown of Richmond, Virginia, Jessica joined The Mill House team as a Unit Coordinator. In 2005, Jessica moved to Newport News to help bring brain injury services to Hampton Roads through a second clubhouse program, The Denbigh House. In 2009, Jessica left Community Brain Injury Services to venture across the country to Colorado where she acted as a TBI Care Coordinator for the Colorado Trust Fund Program. After three years of mountain and snow- filled adventures, Jessica returned to The Denbigh House where she returned first in the Intake Coordinator position, and has now served as Clubhouse Director since December 2014. Jessica is not only excited to return to Community Brain Injury Services, but is also thrilled to have been working solely with survivors of brain injury for her entire career. She is passionate about improving the lives of those who have experienced a brain injury by providing high quality, life changing services with compassion and a good deal of humor!
Intake & Advocacy and Outreach Coordinator
Shannon Kiger, B.S., CBIS
Shannon joined the CBIS team in March of 2020. Prior to living in Virginia, Shannon was born and raised in Glen Burnie, MD and then moved to Ohio while she attended The Ohio State University. While there, she obtained a BS in Psychology and a BA in Criminology. Currently she is working towards her masters in social work through Ohio State as well. Shannon came to the Denbigh House team with passion and a drive to see others succeed and help people achieve their goals. She began as the Communications Unit Coordinator and transitioned into the Intake and Advocacy Unit Coordinator in April 2021. Shannon realizes the importance of communications and advocacy and the impact that effective communication can have on a person’s progress both personally and professionally. Previously Shannon worked as a vocational counselor for people with disabilities. Outside of work, Shannon spends time with her husband and their two dogs, loves to read, and enjoys doing anything outside.
Communications Unit Coordinator
Nora Jones, B.S.
Nora joined the CBIS team as The Denbigh House Communications Coordinator in June 2021. Nora is a recent graduate of Old Dominion University with a Bachelor of Science in Psychology. Prior to The Denbigh House Nora worked as a Registered Behavior Technician with students. We are pleased to welcome Nora to The Denbigh House team!
Kitchen Maintenance Unit Coordinator
Jackie Fox, BSW
Jacqueline Fox joined CBIS in July of 2019. She is the Kitchen Maintenance Unit Coordinator at the Denbigh House in Newport News. Jackie is originally from Ivor, Virginia. She graduated from Ferrum College in 2018 with a Bachelor’s in Social Work. Jackie previously worked as a case manager for children and families in foster care in Kansas City, Kansas. She also has experience as a groundskeeper, housekeeper, and food service worker. These experiences make her a good fit for the KMU position. She enjoys being a part of the clubhouse community and having the privilege to work side by side with members.
The Mill House Staff
Joe Craig, MSW, CBIS
Joe Craig, MSW, CBIS is a graduate of the School of Social Work at The Ohio State University. Joe began his employment at The Mill House in 2006 and has led team ever since! Before coming to the Mill House, Joe worked as a counselor for adults, families and adolescents in both community based and residential programs. He also has experience working with adults with disabilities in a group home. Joe is also a talented cook and makes a mean pizza crust and Turkish coffee.
Employment and Intake Coordinator
Katiey Surrett, BSW, CBIS
Katiey Surrett, BSW, CBIS is a graduate from the School of Social Work at Virginia Commonwealth University where she earned her Bachelors. She has experience doing reentry work as an intern, where she provided services to citizens both pre and post release of incarceration. She also has experience working in a restaurant kitchen. She came to CBIS in 2016 enthusiastic to expand her knowledge of brain injury. Katiey started as the Kitchen Unit Coordinator at the Mill House and in December 2017 transitioned into the Employment and Intake Coordinator position. She is excited to continue working with this population in such a collaborative environment.
When Katiey is not at The Mill House, she enjoys spending her time exploring with her family and friends, and most of all spending time with her many pets!
Kitchen Unit Coordinator
Victoria Kercado, B.S.
Victoria Kercado, B.S. is a graduate of Virginia Commonwealth University with a Bachelors in Psychology. She has experience working in Behavior Counseling for adolescents who suffered from brain injuries and chronic illnesses. Victoria started at The Mill House in January of 2018 in hopes to learn more about brain injuries and some of the ways she can help the adults in the community. Victoria works in the Kitchen Unit and enjoys working one on one with the members, teaching them new skills that they can use at home and in future employment. When Victoria is not at The Mill House she enjoys being outdoors, reading, staying active and spending time with her family.
Communications and Advocacy Unit Coordinator
McKenzie Crane, B.S.
McKenzie joined the CBIS team in September, 2021. She graduated from Bridgewater College with a Bachelor of Science degree in Psychology. McKenzie has a previous background in advocacy, now she is the Communication and Advocacy Unit Coordinator. In the past, she co-founded a prevention and awareness campaign for her college, has worked with sexual assault survivors as well as victims of domestic abuse, and interpseronal violence. This new path of advocacy is an exciting way to experience something different, and to hear new stories. Outside of the Mill House, McKenzie enjoys spending her time with friends and family. She loves the outdoors, reading, music, and watching movies.
Maintenance Unit Coordinator
Mitchell Cox, B.S.
Mitchell Cox, is a graduate of Virginia Commonwealth University where he earned his Bachelors of Science in Psychology. He has experience in Autism Research, as an Emergency Medical Technician, and in developing inclusion programs for children on the Autism Spectrum. Mitchell joined the CBIS team in September of 2019 to expand his knowledge of brain injury and gain experience. At the Mill House he leads the cleaning and building maintenance as well as the Health and safety programs for the Mill house. When Mitchell is not at the Mill house he enjoys Sports, the outdoors, and spending time with his family.
Case Management Staff
Lead Case Manager
Jennifer Zemke, B.S., CBIS
Jennifer Zemke, B.S., CBIS joined the Community Brain Injury Services family in May of 2016 as a Richmond-based Case Manager. She graduated from Virginia Commonwealth University in 2006 with her B.S in Psychology. Since graduating, she has worked in the fields of Substance Abuse, Job Coaching, and prior to joining the CBIS team was a Case Manager in the field of Mental Health Skill Building. In August 2021, Jen transitioned into the Lead Case Manager position, supervising and providing guidance to the Case Management team.
Jen enjoys making a positive impact in the community and most importantly, the people she serves. On her down time, she enjoys exploring the outdoors with her family.
Tamika Shelton, M.Ed., CBIS
Tamika Shelton, M.Ed., CBIS is a graduate of Virginia Commonwealth University with a Bachelors in Psychology and a Masters in Education. Prior to joining the CBIS team, Tamika experience working as an administrative assistant and therapeutic counselor. She started at The Mill House in September of 2015, with the goal of learning more about brain injury and helping others while doing so. Tamika worked at The Mill House as the Communication and Advocacy Units at The Mill House for almost 6 years, before joining the Case Management team as a Richmond-based Case Manager. Tamika’s experience and strength in helping members to learn how to advocate for themselves and the brain injury community while working in the Advocacy Unit made her transition into the Case Manager role smooth and exciting. At home, Tamika enjoys spending time with her family and watching basketball.
Case Manager (Peninsula)
Lexie Greeneberg, B.S.
Lexie Greeneberg started at CBIS the Communications Unit Coordinator at The Denbigh House in November 2018. In February 2020, Lexie transitioned from The Denbigh House into the Peninsula Case Manager position.
Lexie was born and raised in Bloomington-Normal, Illinois. Lexie graduated from Illinois State University in May 2018 with a degree in Human Development and Family Science. Lexie has a strong passion for working with others, and helping them achieve success. She has direct personal experience with individuals with brain injuries after her grandmother survived a traumatic brain injury in 2012. In her free time, Lexie enjoys spending time with friends, family, and her three month old golden doodle puppy, Carolina! She also loves to travel and explore new things. Lexie is very excited to join the Denbigh House team, and is more than ready to serve!