Community Brain Injury Services COVID-19 Updates

6/23/2020-Welcome Back!

Community Brain Injury Services has been closely monitoring the COVID-19 situation in Virginia and the recommendations on reopening from state and local government officials. Governor Northam announced today that Virginia will be moving into Phase 3 of our three phased reopening plan for Virginia on July 1st. With this news, Community Brain Injury Services is pleased to share that we will be slowly resuming in person Case Management visits and reopening the doors of The Mill House and The Denbigh House in July! Case management in-person visits will begin on July 1st, and the Clubhouses will reopen on July 15th, beginning with a part time schedule. More details will be provided as we get closer to the date.

The health and safety of the persons we serve and our staff team is of greatest importance. We recognize that each person’s circumstances are different and for that reason, CBIS staff will be in touch with each individual member and client to complete a safety assessment prior to returning to in person services. In addition to individualized assessments, CBIS has prepared a comprehensive outline to returning to services following CDC guidelines and best practice. Clubhouses will reopen at 50% capacity with social distancing and mask requirements. Health assessments, including temperature checks, will be implemented daily as individuals enter the building. Members, clients, family members, and other stakeholders may review requirements for each program below. Copies of the guidelines will also be sent out via mail. Please contact your Case Manager or Unit Coordinator should you have any questions.

Case Management guidelines

Clubhouse Reopening Guidelines

Virtual services will continue in order to accommodate those individuals who are not ready to return to the Clubhouses. Case managers may also continue to serve you remotely as well.

We can’t wait to see you again!

4/13/20- Virtual Services

As the Commonwealth of Virginia continues under a Stay-At-Home order, Community Brain Injury Services has been actively serving our membership virtually. As a safety-net service provider it was imperative for CBIS to adapt our services so that we could continue to serve our communities and ensure the health and safety of the individuals we support. We are excited to share with you the ways in which we have been serving our members and clients since we transitioned from in-person to virtual services on 3.13.20.

Safety Assessments: All CBIS members and clients are contacted regularly complete a safety assessments to ensure each individual has enough food and medications and to assess and respond to any health and safety needs.

264 safety assessments and reviews have been completed.

Outreach: In addition to regular safety assessments, CBIS staff work with individuals on progress on service planning goals, addressing case management needs, and assisting with technical needs in ensuring individuals are able to join in to virtual meetings.

A total of 1006 contacts have been made in just 4 weeks.

BIDS (Brain Injury Direct Service) funding support: BIDS funding has been redirected to aid members and clients in accessing food, medications, and transportation to any critical medical and/or mental health appointments in the community.

16 BIDS requests totaling $1214.11 have been completed.

Virtual Group Sessions: CBIS staff has implemented several creative methods for promoting the most interactions between staff and peers through this crisis. This has been best met utilizing social media and video chat platforms.

27 virtual group sessions have been facilitated by CBIS staff.

3/19/2020- Providing Services Amid a Pandemic

Dear CBIS family,

Community Brain Injury Services continues to closely monitor the spread of COVID-19 in our service areas and follow the guidance provided to us by local officials. CBIS Clubhouses and offices will be closed until government and health officials determine that it is safe for programs such as ours to reopen and provide services in a congregate setting. The health and safety of the people we serve remains our top priority and although we are unable to serve them currently in a physical space, we are actively assessing and meeting needs as they arise.

The CBIS team has been busy over the last week transitioning our traditional services into a remote services model. We are pleased to share the many ways in which we are continuing to support the members and clients we serve.

  • All CBIS clients and members have been contacted to complete a safety assessment. This included ensuring that each individual has enough food and medication to last them for a few weeks to reduce their exposure to the virus in the community. CBIS staff will contact individuals on their caseload regularly to evaluate their health and safety and to assist with any emergent needs.
  • In addition to regular contacts with active members and clients, CBIS staff is conducting outreach to former members and clients to evaluate and assist with health and safety needs.
  • CBIS Intake staff are completing intakes remotely and bringing individuals from the wait list into active services.
  • BIDS (Brain Injury Direct Service) funding has been redirected to aid members and clients in accessing food, medications, and transportation to any critical medical and/or mental health appointments in the community. Peninsula area members and clients are also able to access transportation through our Sentara Foundation grant.

One of the most valuable functions of a Clubhouse is to break the social isolation that so often follows a brain injury. We now have to be creative in how we do that. We will be continuing to provide social connections via:

  • “Virtual Clubhouse” meetings via video chat and group chat forums
  • Facebook groups and chat times
  • Facebook “Live” Videos
  • Live Chair One Fitness classes
  • Member social partnerships

We wish you all health and strength to get through the international crisis that the pandemic presents. Please reach out to us if you are a brain injury survivor in need of services during this difficult time.

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